Cancellations received within 14 days of the purchase are eligible to receive a 50% refund.
Cancellations received after the stated deadline will not be eligible for a refund.
Cancellations will be accepted via fax or e-mail (firstname.lastname@example.org) only, and must be received by the stated cancellation deadline.
All refund requests must be made by the purchasing party.
Refund requests must include the name and date of the event, name of the attendee, and transaction number.
We do not offer credit.
Greater Los Angeles Zoo Association
5333 Zoo Drive, Los Angeles, CA 90027 - (323) 644-4200